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Chinese Journal of Hernia and Abdominal Wall Surgery(Electronic Edition) ›› 2023, Vol. 17 ›› Issue (01): 115-120. doi: 10.3877/cma.j.issn.1674-392X.2023.01.027

• Hospital Management • Previous Articles    

Investigation and analysis of the effect of DRGs on the medical service performance evaluation in public hospitals

Yan Lun1,()   

  1. 1. Performance and Operations Management Office, Beijing Chaoyang Hospital, Capital Medical University, Beijing 100020, China
  • Received:2022-05-02 Online:2023-02-18 Published:2023-02-16
  • Contact: Yan Lun

Abstract:

Objective

To study the effect of DRGs on patient service, doctors' diagnosis and treatment behavior, and the utilization of medical resources, and provide reference for promoting the reform of DRGs and improving medical and health service performance evaluation.

Methods

An extensive survey was conducted in public hospitals in Beijing, using questionnaire survey and result analysis. A total of 233 people participated in the survey, including 191 doctors, 20 medical technicians, 9 nurses and other people, and 13 administrative staff. SPSS 26.0 was used for data processing. The sample t-test and one-way ANOVA were used, and corresponding regression equations were established. The effect of DRGs reform on hospitals, doctors and patients under different demographic conditions was analyzed. The total score was considered as the dependent variable, and variables with statistical significance in the univariate analysis were included as independent variables for the generalized linear regression analysis. The influence of different factors on the total score was analyzed, and positive and negative factors were determined.

Results

In terms of the effect on patients' medical services, factors including income, whether DRGs pilot, whether DRG performance rewards and punishment measures are available, marital status, position, duty, satisfaction degree of medical service performance evaluation, education background, age and length of service have significant effect (P<0.05). In terms of the effect on doctors' diagnosis and treatment behavior and medical resources, all the above factors have statistical significance except marriage (P<0.05). The total score is taken as the dependent variable, and variables with statistical significance in the univariate analysis are taken as the independent variables for the generalized linear regression analysis. Results showed that income dissatisfaction, no implementation of DRGs pilot hospitals, and no DRG performance rewards and punishment measures had a negative effect on the total score. Education and age had a positive effect on the total score. The higher the education and the older the age, the higher the total score.

Conclusion

According to the different influence of different demographic characteristics on the cognitive level of DRGs, the targeted multi-channel training should be carried out, to strengthen the communication and cooperation between pilot hospitals and non-pilot hospitals, explore appropriate medical service performance evaluation system and incentive mechanism, mobilize the enthusiasm of personnel, and ensure the rational application of DRGs in hospitals.

Key words: DRGs, Medical service, Medical staff, Investigation and analysis, Performance

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